Cancellation Policy

 

As a consumer, you have a right of withdrawal in accordance with the statutory provisions. A consumer is any natural person who enters into a legal transaction for a purpose
which cannot be predominantly attributed to their commercial or independent professional activity.
As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods – in the case of several goods: the last goods.

In order to exercise your right of withdrawal, you must inform us (enter the name of the entrepreneur, address, telephone number and e-mail address) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form (link to the sample withdrawal form), but this is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse to refund you until we have received the goods returnes, or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the cost of returning the goods, or if the goods cannot be returned normally by post due to their condition, you shall bear the direct costs of returning the goods. You have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Cancellation Form – Template